If you are using Crashplan backup service you have received an email recently informing you that they are ditching residential customers and targeting businesses only.

The wording is not clear enough in their announcement, at first it seems like they are closing the product off, but when the wording is read closer it looks like they are just switching of the subscription based customers who backup to the cloud, so does that mean people who just backup locally to external hard drives aren’t affected?

Either way I have open up a support ticket with them to check what the deal is.


I’ve spoke with the Crashplan support team today and they have confirmed the home program with cease to function completely in Oct 2018.